Privacy Policy

Last Updated: 05/09/2025

1. Introduction
China Edu Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our educational consulting services, visit our website China Edu Care, or interact with us on social media platforms like Facebook.

By accessing our services, you consent to the data practices described in this policy.

2. Information We Collect
We collect information that you voluntarily provide to us and data from your interactions with our services.

• Personal Information: This includes data you provide when inquiring about our services, applying for university placement, or booking travel. Examples include:

1. Full Name, Date of Birth, Nationality
2. Contact Information (email address, phone number, physical address)
3. Academic History (transcripts, diplomas, certificates)
4. Passport Details and Visa Information
5. Financial Information for service payments (though we use secure third-party payment processors)
6. Travel preferences for flight booking

• Automatically Collected Data: When you visit our website, we may collect information such as your IP address, browser type, operating system, pages you viewed, and the dates/times of your visits.

3. How We Use Your Information
We use the information we collect for the following purposes:

• To provide, operate, and maintain our services (university applications, visa processing, flight bookings).
• To communicate with you about your inquiries, applications, and our services.
• To process your transactions and send you related information, including confirmations and invoices.
• To send you administrative information, such as updates to our policies.
• To personalize your experience and deliver content and service offerings relevant to your interests.
• For data analysis to improve our website, services, marketing, and user experiences.

4. Legal Basis for Processing (GDPR Compliance)
For individuals in the European Union (EU), our processing of your personal data is based on:

• Performance of a Contract: Processing necessary to provide the services you request.
• Legitimate Interest: Processing for purposes like marketing, fraud prevention, and improving our services.
• Consent: Where required by law, we will obtain your consent before processing your data for specific purposes.

5. How We Share Your Information
We may share your information in the following situations:

• With Universities and Educational Institutions: To process your applications and admissions.
• With Government Authorities: To fulfill visa and immigration requirements.
• With Service Providers: We share data with trusted third parties who assist us in operating our website, conducting our business, and serving you (e.g., payment processors, courier services, cloud hosting providers). These parties are obligated to keep your information confidential.
• Legal Obligations: If required to do so by law or in response to valid requests by public authorities.

We do not sell, trade, or rent your personally identifiable information to third parties for marketing purposes.

6. Data Security
We implement a variety of security measures, including secure servers and encryption, to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

7. Your Data Protection Rights
Depending on your location, you may have the right to:

• Access and receive a copy of your personal data.
• Rectify or update inaccurate data.
• Request the deletion of your personal data.
• Restrict or object to our processing of your data.
• Data portability.
• Withdraw your consent at any time.

To exercise these rights, please contact us using the details provided below.

8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: chinaeducareteam@gmail.com

Address: Gazipur, Dhaka, Bangladesh